Frequently Asked Questions
Everything you need to know about shopping with Amazon Flex
What are your standard shipping times?
We offer expedited shipping on all orders. Standard delivery typically takes 3-5 business days, while premium members may qualify for 1-2 day shipping depending on their location.
How can I track my order?
Once your order has dispatched, you will receive an email notification containing a tracking number and a link to our real-time tracking portal.
What is your return policy?
We offer a 30-day hassle-free return policy. If you are not completely satisfied with your purchase, you can return the item in its original packaging for a full refund or exchange.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and various digital wallets including Apple Pay and Google Pay for a secure checkout experience.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery windows are calculated at checkout based on the destination and package weight.
How do I contact customer support?
Our dedicated support team is available 24/7 via the 'Contact Us' page, live chat on our website, or by emailing [email protected].